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Manager, WFM CX Operations

Coinbase · Remote - USA

Lead the evolution of Workforce Management into a strategic, AI-informed capability. Own capacity planning, workforce forecasting, and cost modeling across Consumer lines of business, translating dynamics into decision-ready narratives.

workforcemanagement · customerexperience · ai · operations

Role
Operations
Remote policy
fully-remote
Team
Customer Experience
Region
APAC
Posted
2026-09-08
First seen
2026-11-01
Last seen alive
2026-11-02
Last verified
2026-11-01
Verification
AI-verified
Board
greenhouse
Report expired / not remote

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