Program Manager, Escalation Management

Instacart · United States - Remote

Manage escalation programs within customer experience, coordinating resolutions for complex service issues and process improvements.

customerexperience · operations · escalation · support

Role: Product
Remote policy: fully-remote
Team: Customer Experience & Operations
Region: Americas
Posted: 2026-10-30
First seen: 2026-10-31
Last seen alive: 2026-10-31
Last verified: 2026-10-31
Verification: AI-verified
Source: Instacart careers
Board: greenhouse

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