Senior Customer Support Service Delivery Program Manager
Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Optimize customer support operations by determining the best placement for support work, such as incubation teams or core support. Manage transitions between teams and outsourcing strategies to improve service delivery.
- Role
- Product
- Remote policy
- fully-remote
- Team
- Support
- Region
- APAC
- Posted
- 2026-10-16
- First seen
- 2026-10-23
- Last seen alive
- 2026-10-30
- Last verified
- 2026-10-30
- Verification
- AI-verified
- Source
- Mercury careers
- Board
- greenhouse
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