Lead the Escalations Management team. Handle complex customer issues and coordinate cross-functional responses to resolve high-priority cases.
- Role
- Other
- Remote policy
- fully-remote
- Team
- Customer Support
- Region
- Worldwide
- Posted
- 2026-09-22
- First seen
- 2026-11-02
- Last seen alive
- 2026-11-02
- Last verified
- 2026-11-02
- Verification
- AI-verified
- Source
- Twilio careers
- Board
- greenhouse
Report expired / not remote
Check the employer's posting first. If it is gone or not actually remote, tell us via contact with "Staff, Escalations Manager at Twilio"; the next ingest drops it.