Provide second-line technical support for the communications platform, investigate complex customer issues, collaborate with engineering on bug fixes, and ensure high-quality service levels for enterprise clients.
- Role
- Engineering
- Remote policy
- fully-remote
- Team
- Customer Support
- Region
- Worldwide
- Posted
- 2026-10-01
- First seen
- 2026-11-05
- Last seen alive
- 2026-11-05
- Last verified
- 2026-11-05
- Verification
- AI-verified
- Source
- Twilio careers
- Board
- greenhouse
Report expired / not remote
Check the employer's posting first. If it is gone or not actually remote, tell us via contact with "Technical Support Engineer 2 at Twilio"; the next ingest drops it.