Senior Customer Support Engineer

Collibra · Remote, Australia

Resolve customer support tickets, distinguish feature requests from product bugs, replicate defects, manage escalations, mentor junior engineers, and maintain communication records in Zendesk.

support · zendesk · sla · knowledgebase

Role: Engineering
Remote policy: fully-remote
Region: APAC
Posted: 2026-10-07
First seen: 2026-11-04
Last seen alive: 2026-11-04
Last verified: 2026-11-04
Verification: AI-verified
Source: Collibra careers
Board: greenhouse

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