Manage enterprise Service Desk and End User Support operations. Lead Tier I and Tier II support teams to meet SLAs. Develop support processes, oversee daily operations, and drive continuous improvement in IT support services for a federal customer.
- Role
- Other
- Remote policy
- fully-remote
- Salary
- USD 75k–105k
- Team
- IT Support
- Type
- Full-Time
- Posted
- 2026-09-28
- First seen
- 2026-11-04
- Last seen alive
- 2026-11-04
- Last verified
- 2026-11-04
- Verification
- AI-verified
- Source
- PingWind careers
- Board
- lever
Report expired / not remote
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