Provide Tier 2 identity and access management help desk support for a federal student aid program. Handle account access, authentication, and identity recovery issues. Act as a contact for end users and Tier 1 teams to maintain service quality and security.
- Role
- Customer
- Remote policy
- fully-remote
- Salary
- USD 66k–92k
- Team
- IT Support
- Type
- Full-Time
- Posted
- 2026-08-24
- First seen
- 2026-11-04
- Last seen alive
- 2026-11-04
- Last verified
- 2026-11-04
- Verification
- AI-verified
- Source
- PingWind careers
- Board
- lever
Report expired / not remote
Check the employer's posting first. If it is gone or not actually remote, tell us via contact with "Help Desk Support Agent (Mid) at PingWind"; the next ingest drops it.