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Customer Success Manager II

Versapay · United States (Remote), Remote

Manage long-term customer relationships by acting as a trusted advisor, building deep understanding of client business needs, and exploring how products support their objectives.

About this role

About Versapay 🚀 Versapay is the platform that rewires AR by removing barriers from collecting and reconciling B2B payments, providing end-to-end cash flow clarity and ensuring businesses can manage working capital on their terms. By closing the loop for finance teams and their business systems, customers, and payment activity into a single intelligent ecosystem, Versapay transforms money matters into a data-driven advantage. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and processes $300B+ in payments volume annually. Think you might be the next Veep to join? Read on!! How you'll have a massive impact here - and on your career: As a Customer Success Manager for our Software Solutions team at Versapay, you will manage long-term relationships across a book of business by becoming our customers' trusted Versapay advisor. In this role, you will build strong relationships with our customers, develop a deep understanding of their business, and explore ways that Versapay products can support their objectives. You'll also leverage the growing expertise of the entire ERP system to anticipate and resolve problems that allow a customer to grow with us. To accomplish this, you'll need 5+ years of experience in a customer success role and customer sales role in a SaaS based company as well as B2B merchant services experience.

The employer's own description, as posted on their site. Apply on Versapay's site ↗

customersuccess · relationshipmanagement

Remote policy
fully-remote
Team
Customer Success
Type
Regular Full-Time
Region
Americas
Posted
2026-11-09
First seen
2026-11-10
Last seen alive
2026-11-10
Last verified
2026-11-10
Verification
AI-verified
Board
lever
Report expired / not remote

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