Technical Support Specialist
Versapay · Canada (Remote), Remote
Resolve escalated and complex technical issues involving integrations, APIs, and ERP workflows. Act as the bridge between customers and product/engineering teams, applying deep product knowledge and advanced troubleshooting skills.
About this role
About Versapay 🚀 Versapay is the platform that rewires AR by removing barriers from collecting and reconciling B2B payments, providing end-to-end cash flow clarity and ensuring businesses can manage working capital on their terms. By closing the loop for finance teams and their business systems, customers, and payment activity into a single intelligent ecosystem, Versapay transforms money matters into a data-driven advantage. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and processes $300B+ in payments volume annually. Think you might be the next Veep to join? Read on!! Role Overview: As a Technical Support Specialist at Versapay, you are the technical bridge between customers and our product/engineering teams. You will resolve escalated, complex technical issues, often involving integrations, APIs, and ERP workflows. This role requires deep product knowledge, advanced troubleshooting skills, and the ability to coordinate across multiple internal and external teams. You will not only solve problems but also drive continuous improvement in both product and support processes.
The employer's own description, as posted on their site. Apply on Versapay's site ↗
- Role
- Customer
- Remote policy
- fully-remote
- Team
- Customer Care
- Type
- Regular Full-Time
- Region
- Americas
- Posted
- 2026-11-09
- First seen
- 2026-11-10
- Last seen alive
- 2026-11-10
- Last verified
- 2026-11-10
- Verification
- AI-verified
- Source
- Versapay careers
- Board
- lever
Report expired / not remote
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