Technical Customer Support Engineer, APAC
Hercules · Remote - APAC
Resolve customer app issues, update the platform or AI agent to prevent recurrence, maintain the knowledge base, build support automations, and act as first point of call for platform incidents during working hours using TypeScript and React skills.
- Role
- Engineering
- Remote policy
- fully-remote
- Salary
- USD 60k–120k
- Team
- Customer Support
- Type
- FullTime
- Region
- APAC
- Posted
- 2026-10-05
- First seen
- 2026-11-06
- Last seen alive
- 2026-11-06
- Last verified
- 2026-11-06
- Verification
- AI-verified
- Source
- Hercules careers
- Board
- ashby
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