Technical Customer Support Engineer, EMEA (Weekend Coverage)
Hercules · Remote - EMEA
Provide weekend coverage for customers. Resolve app issues by fixing bugs, advising on architecture, and helping with integrations. Update the underlying platform to prevent recurring issues. Maintain knowledge bases and build automations to scale support workflows.
- Role
- Engineering
- Remote policy
- fully-remote
- Salary
- USD 60k–120k
- Team
- Customer Support
- Type
- FullTime
- Region
- EMEA
- Posted
- 2026-10-27
- First seen
- 2026-11-06
- Last seen alive
- 2026-11-06
- Last verified
- 2026-11-06
- Verification
- AI-verified
- Source
- Hercules careers
- Board
- ashby
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