Technical Customer Support Engineer, EMEA
Hercules · Remote - EMEA
Resolve issues for non-technical customers, fix bugs, advise on architecture, and manage integrations. Update the platform or AI agent to prevent recurring issues. Maintain public and internal knowledge bases. Build automations to scale support capacity and handle platform incide
- Role
- Engineering
- Remote policy
- fully-remote
- Salary
- USD 60k–125k
- Team
- Customer Support
- Type
- FullTime
- Region
- EMEA
- Posted
- 2026-10-05
- First seen
- 2026-11-06
- Last seen alive
- 2026-11-06
- Last verified
- 2026-11-06
- Verification
- AI-verified
- Source
- Hercules careers
- Board
- ashby
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